> ## Documentation Index
> Fetch the complete documentation index at: https://help.bitaqa.tn/llms.txt
> Use this file to discover all available pages before exploring further.

# AI scan and enrichment credits: packs and balance

> Track your AI scans and enrichment credits, buy packs, choose which roles can use them and understand how long they stay valid.

The [AI scanner](https://help.bitaqa.tn/en/leads/scan-ai.md) and [lead enrichment](https://help.bitaqa.tn/en/leads/enrichment.md) use credits. Your company has two separate balances, shared by all its members: **AI scans** and **enrichment credits**. They cannot be exchanged for each other.

## Included credits and packs

| | AI scans | Enrichment credits |
| - | - | - |
| Included with the Pro plan | 20 every 3 months | 50 every 3 months |
| Purchased packs | Valid 1 month | Valid 1 month |

* Included credits renew every 3 months.
* A purchased pack is valid for 1 month from payment confirmation. Credits not used by then expire.
* The credits that expire first are used first.

## Check your balance

Click **Billing** in the left menu, then **My Plan & Credits**. The **Credits & usage** page shows:

* the **Basic allowance remaining** for each balance;
* your packs, in the **Packs & allocations** tab;
* each use in detail, in the **Consumption** tab;
* an alert when credits are about to expire.

![My Plan & Credits page with the Contact enrichment and AI scanner balances and the Buy credits and Buy scans buttons](https://mintcdn.com/bitaqa-tn/m8TtjtpwSlnehxe6/images/screen-shot/en-credits-balance.png?fit=max\&auto=format\&n=m8TtjtpwSlnehxe6\&q=85\&s=838d4f04aa674cb01c4b2c007ac1a843)

In the mobile app, you can view your balances and history. Packs are bought from the web dashboard.

## Buy a pack

**1. Open the packs**

Click **Billing**, then **Credits Pack**. You can also click **Buy credits** or **Buy scans** on the **Credits & usage** page.

**2. Choose a pack**

Pick the **Contact Enrichment Packs** or **AI Scanner Packs** tab, then click **Buy** under the pack you want. Each pack shows its price excluding VAT, the VAT, the total including VAT and its validity.

![Credits Pack page with the Contact Enrichment Packs and AI Scanner Packs tabs and four packs with prices excluding and including VAT](https://mintcdn.com/bitaqa-tn/m8TtjtpwSlnehxe6/images/screen-shot/en-credits-packs.png?fit=max\&auto=format\&n=m8TtjtpwSlnehxe6\&q=85\&s=62f9545ab87804a159c62f10e0c3cd60)

**3. Pay**

Pay online, or by bank transfer. A bank transfer is confirmed by the Bitaqa team: the credits become available after that confirmation.

## Choose who can use a pack

The company owner chooses which roles can use each purchased pack:

* **Owner**
* **Team Leaders**
* **Team Users**

After a purchase, choose the roles under **Who can use this pack**, then click **Confirm distribution**. If you skip this step, all roles can use it. To change it later, click **Edit distribution**.

> [!NOTE]
>
> If your company goes back to the Free plan, your packs are kept until they expire and can be used again when you return to Pro.


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