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Button names are shown as in the French interface.

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My NFC card doesn’t read

First check that your product is activated: Activation tab of the card editor, Produits Activés section.

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The QR code doesn’t work

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I can’t log in

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My changes don’t show up

After your changes, click Enregistrer in the edited section, then Mettre à jour la VCard. Check the result in the Aperçu Mobile.

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Contact support

Support page with Aller au Centre d'Aide, Contacter le Support and frequently asked questions
In your space, click Support in the menu: you’ll find the frequently asked questions, the Aller au Centre d’Aide link and the Contacter le Support button. You can also write to contact@bitaqa.tn or use the Contact page. Include a clear description of the problem, your account email and, if possible, a screenshot.