Skip to main content
The AI scanner and lead enrichment use credits. Your company has two separate balances, shared by all its members: AI scans and enrichment credits. They cannot be exchanged for each other.

Included credits and packs

  • Included credits renew every 3 months.
  • A purchased pack is valid for 1 month from payment confirmation. Credits not used by then expire.
  • The credits that expire first are used first.

Check your balance

Click Billing in the left menu, then My Plan & Credits. The Credits & usage page shows:
  • the Basic allowance remaining for each balance;
  • your packs, in the Packs & allocations tab;
  • each use in detail, in the Consumption tab;
  • an alert when credits are about to expire.
My Plan & Credits page with the Contact enrichment and AI scanner balances and the Buy credits and Buy scans buttons
In the mobile app, you can view your balances and history. Packs are bought from the web dashboard.

Buy a pack

1

Open the packs

Click Billing, then Credits Pack. You can also click Buy credits or Buy scans on the Credits & usage page.
2

Choose a pack

Pick the Contact Enrichment Packs or AI Scanner Packs tab, then click Buy under the pack you want. Each pack shows its price excluding VAT, the VAT, the total including VAT and its validity.
Credits Pack page with the Contact Enrichment Packs and AI Scanner Packs tabs and four packs with prices excluding and including VAT
3

Pay

Pay online, or by bank transfer. A bank transfer is confirmed by the Bitaqa team: the credits become available after that confirmation.

Choose who can use a pack

The company owner chooses which roles can use each purchased pack:
  • Owner
  • Team Leaders
  • Team Users
After a purchase, choose the roles under Who can use this pack, then click Confirm distribution. If you skip this step, all roles can use it. To change it later, click Edit distribution.
If your company goes back to the Free plan, your packs are kept until they expire and can be used again when you return to Pro.